Voluntary support for refugees and other new immigrants often presents helpers with unexpected challenges: Verbal communication is difficult, the legal situation, rights and duties of the people being looked after are unclear, bureaucratic processes are difficult to mediate, unavoidable setbacks on the path to integration may be a burden for the volunteers.

The coordination offices of the municipalities, towns and districts, but also the welfare associations and civil society organisations offer training programmes and coachings for committed volunteers in integration work,

Here are a few examples:

The AK Asyl Rheinland-Pfalz offers trainings, especially in the area of residence law.

Caritas Mannheim trains cultural interpreters.